FREQUENTLY ASKED QUESTIONS ABOUT OUR LIGHTING SERVICES

Trimlight comes with a Lifetime Product Warranty. Simply reach out to us via our service request form online to have the light replaced. You may or may not be charged a labor fee depending on your location and contract agreement, but the faulty product will be covered under warranty.

Trimlight comes with a Lifetime Product Warranty. The lifetime of Trimlight depends on how often it is being used. On average Trimlight will last between 20-30 years (assuming it is only used during nighttime hours). If Trimlight is constantly left on day and night, it will significantly reduce the lifetime of the lights.

Trimlight provides an industry leading Lifetime Product Warranty. This warranty covers any components of the Trimlight system for the life of those components. When used properly the components in the Trimlight system can last up to 30 years! The lights have a 50,000 hour lifespan. If the system is left on 24 hours per day it greatly diminishes the lifetime of the product due to heat dissipation.

The answer is sometimes. If the glitch or fault occurs within the RGB components then it will only affect that light. The light may turn a different color or shut off completely. If the glitch or fault occurs within the data wire of the affected light, it may affect all the lights after it in line. Either way it is a quick and simple repair, reach out to us via our service request form online and we will swap out the affected light to correct the issue.

Typically, LED diodes with lenses can become faded or damaged due to constant sun exposure over time. However, Trimlight’s residential lighting has no lens or covering, just the direct LED shows out of the channel, which means Trimlight LEDs will not fade, get cloudy or become discolored over time like many other exterior LEDs. Furthermore, Trimlight residential LEDs face down and below the channel which further protects them from constant sun exposure.

Yes, from the color palette screen simply long press any color circle outside the gray line box and a window will pop up giving you the option to slide your finger through the color spectrum to a specific custom color or type in RGB codes for different color options. Then click OK and that custom color will be saved in that color circle.

You can show up to 30 colors at a time and program up to 90 lights of each color. For example, you can program 90 red, 15 orange, 1 purple, 5 white, etc. The key is to not program more than 90 per color and you can do up to 30 different colors in each pattern created.

With RGB lights pure white is using a combination of red, green and blue to create the color. Therefore, the pure white setting may appear to have a blue hue, some people see the hue and some do not. We recommend looking at pure white from the sidewalk or street before trying to adjust the setting. If you still want to take the blue out, you can go into the custom color setting, type in 255 in each box below the corresponding R-G-B. From there, slowly decrease the number in the blue category until you see a white light you like. You can also use google to search for lists of RGB codes for different white hues.

You can rename a saved pattern by simply connecting to Trimlight app, press enter, then click on clock icon at bottom right. From there you will see a list of all current patterns. Swipe left on pattern you would like to rename and you will see an option appear to rename or delete the pattern.

Yes, we have a preset for warm white on the custom color palette screen. Click on the color circle labeled WW which is the first circle on the second row. 

Yes you can, but we recommend not overlapping your daily timer with a calendar event. For example, you can create a calendar event for a holiday and set that to run from 7pm to 11pm. Then you could set a daily timer to come on from 11:01pm to 5am. As long as the timers to not overlap they will work correctly.

You can save up to 60 patterns in the Trimlight app. Once you go over that, you will receive a message that you have exceeded your pattern limit. At that point simply click on clock icon at bottom right. From there you will see a list of all current patterns. Swipe left on patterns you would like to delete.

Trimlight’s patented channel system is designed to match the color of the roofline blending in seamlessly to hide the wires from view. They lock the lights securely in place and they are hardly noticeable during the day.

Yes, the Trimlight system has the capability to be paired to your home network, however, keep in mind we cannot guarantee Trimlight will connect to your home network based on many variables outside our control such as type of router/modem, firewall settings, potential obstacles, interference from other devices, etc.

Trimlight is built on app driven technology that is works with both Android and iPhone.  Trimlight will also work with most Mac computer systems since they are also app driven.

With Trimlight’s user friendly Edge app, you can program your lights wherever you have cell phone service. The calendar allows you to set up any lighting schedule you want so you don’t have to worry about it while you are away from home.

Trimlight typically needs prior approval from HOAs. We have found Trimlight is widely accepted by most HOAs once a meeting has been established with committee leaders to show how the Trimlight system works; that it is hidden during the day, programmable for specific holidays and there are assurances that any repairs or maintenance issues will be resolved in a timely manner.

Typically, the Trimlight control box is mounted on an interior wall inside a garage but it can be installed outdoors as well.  The Trimlight system then simply plugs into a regular 110v outlet.

Every home is unique and so is every quote.  There are many factors that go into installing a Trimlight system such as types of aluminum channels, spacing of lights, need for wire or channel covers, access to attic space, etc.  To get the scope of the job correct, at Brew City Trimlight we offer a no cost, no obligation quote to every client.  All we need is about 30 minutes of your time to guarantee we are providing detailed and accurate information.